Terms of Service
Terms of Service
Last Updated: April 2026
Welcome to Charscade. By accessing or using our website and purchasing our products, you agree to be bound by the following Terms of Service. Please read them carefully before using our site. If you do not agree to these terms, please do not use our website or services.
Throughout this document, the terms “we”, “us”, and “our” refer to Charscade. The terms “you” and “your” refer to the user or customer accessing our website.
Section 1 – Acceptance of Terms
By visiting our website and/or purchasing something from us, you engage in our Service and agree to be bound by these Terms of Service, including any additional terms, conditions, and policies referenced herein. These Terms apply to all users of the site, including browsers, customers, and contributors of content.
We reserve the right to update or replace any part of these Terms at any time. Changes will be posted on this page with an updated date. Your continued use of the website after any changes constitutes your acceptance of the new Terms.
Section 2 – Online Store Terms
By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction, or that you have obtained parental or guardian consent to use this site.
You agree not to use our products or services for any unlawful or unauthorized purpose, and not to violate any applicable laws in your jurisdiction. Any breach of these Terms may result in immediate termination of your access to our services.
Section 3 – Products & Pricing
We reserve the right to modify or discontinue any product or service at any time without notice. Prices are subject to change without prior notice. We shall not be liable to you or any third party for any modification, price change, or discontinuation of products or services.
We make every effort to display product colors, images, and descriptions as accurately as possible. However, we cannot guarantee that your device’s display will accurately reflect the actual product. If you are unsatisfied with a product upon receipt, please contact us at support@charscade.com.
All products are subject to availability. We reserve the right to limit quantities and to refuse or cancel orders at our discretion, including in cases of suspected fraud or reseller activity.
Section 4 – Accuracy of Information
We strive to ensure that all information on our website is accurate and up to date. However, we do not warrant that product descriptions, pricing, or other content is always complete, current, or error-free. We reserve the right to correct any errors or inaccuracies at any time, including after an order has been submitted.
Section 5 – Billing & Account Information
You agree to provide accurate, current, and complete information for all purchases. You are responsible for keeping your account information up to date, including your email address and payment details, to ensure smooth processing of your orders.
We reserve the right to refuse any order. In the event that an order is cancelled after payment has been processed, a full refund will be issued to the original payment method.
Section 6 – Third-Party Links
Our website may contain links to third-party websites for your convenience. These links do not constitute an endorsement of those sites or their content. We are not responsible for the content, accuracy, or practices of any third-party websites. We encourage you to review the terms and privacy policies of any external sites you visit.
Section 7 – User Comments & Submissions
If you submit reviews, feedback, or other content to us, you grant Charscade a non-exclusive, royalty-free right to use, reproduce, and publish that content in connection with our business. You agree that your submissions will not infringe on any third-party rights or contain unlawful, offensive, or harmful material. We reserve the right to remove any content that violates these Terms.
Section 8 – Personal Information & Privacy
Your submission of personal information through our store is governed by our Privacy Policy. By using our website, you consent to the collection and use of your information as described therein.
Section 9 – Prohibited Uses
You are prohibited from using our website or its content for any unlawful purpose, to transmit harmful or malicious code, to infringe on intellectual property rights, to harass or discriminate against others, or to interfere with the security or functionality of our website. Violation of these prohibitions may result in termination of your access to our services.
Section 10 – Disclaimer of Warranties
Our services and products are provided “as is” and “as available” without warranties of any kind, either express or implied. We do not guarantee that our service will be uninterrupted, error-free, or free of viruses or other harmful components. Your use of our service is at your sole risk.
Section 11 – Limitation of Liability
To the fullest extent permitted by law, Charscade and its team members shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website, products, or services. Our total liability to you for any claim arising from your use of our services shall not exceed the amount you paid for the relevant product or service.
Section 12 – Indemnification
You agree to indemnify and hold harmless Charscade and its team from any claims, damages, or expenses (including reasonable legal fees) arising from your breach of these Terms or your violation of any applicable law or third-party rights.
Section 13 – Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of Hong Kong, without regard to conflict of law principles.
Section 14 – Severability
If any provision of these Terms is found to be unlawful or unenforceable, that provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall continue in full force and effect.
Section 15 – Entire Agreement
These Terms of Service, together with our Privacy Policy and any other policies posted on our website, constitute the entire agreement between you and Charscade regarding your use of our services, and supersede any prior agreements or understandings.
Section 16 – Contact Us
If you have any questions about these Terms of Service, please contact us:
📧 Email: support@charscade.com
Support Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)
Thank you for taking the time to read our Terms of Service. We’re committed to providing a safe, transparent, and enjoyable shopping experience for every member of the Charscade community.